Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our crew of specialists will do their best to reply to your advice requests in about 1 hour. If, however, the situation you have experienced calls for the help of the Administrators’ =Dept,= we are going to forward the ticket to the administrator in charge and will submit a reply to let you know.

  • Top quality support service

  • Qualified Tech Support Service

  • We will be on–line for you 24x7x365 to offer assistance and client support as well as to assist you with any difficulty that you may run into when handling your virtual server. We can easily aid you with all installed in advance apps, plus your Operating System, server administration panel (dependent upon the VPS type) and the Web Site Control Panel produced completely by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • An in–depth and constantly updated article base is built into our in–house built Web Site Control Panel. It offers you quick tips about how to perform all of the main website administration duties. The Help zone supplies in–depth how to content articles and step by step video courses. You can open the Help zone by clicking the Help or Video buttons in the top right part of each Control Panel section.