1 hour ticket response
Timeliness is our fundamental priority and this is why we’ve got a team of well–trained support engineers who are eager to offer a fast reply to any question that you may possibly have. Simply submit your trouble ticket from the Web Site Control Panel and we’ll reply back to you within sixty minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute ticket response time.
A Top–Class Technical Support Service
Each member of our tech support staff has several years of experience in the Linux shared website hosting packages field and most of them have worked for us for at least five years. They all are eager to respond to all your queries in the most efficient manner possible.
A User–Friendly Help Section
Incorporated into the Web Site Control Panel is an easy–to–browse Help Center section, which includes various information sources. You can search through a regularly updated knowledge base featuring web hosting account administration articles and site management articles, check out our instructional video tutorials or take a gaze at the F.A.Q. database.