Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section integrated into your Web Site Control Panel offers a selection of help articles and frequently asked questions. Aimed towards resolving any common problem that you could stumble upon, they are compiled by our support team of skilled technicians.

  • Top quality support service

  • Video Tutorials

  • For users who would like to find out how to take care of a commonly encountered problem by watching a video tutorial, we’ve added a collection of video tutorials to our Web Site Control Panel. All the video tutorials are very short and easy to grasp. They offer you visual demonstrations of different web site administration activities.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 client support service with a 1–hour ticket response time guarantee. A group of expert technical support engineers will be at your disposal to answer all the inquiries that you may have. During off–peak hours, a response will be supplied in even less than twenty minutes.