A 99.9% Server Uptime
Our shared website hosting platform is based on a reliable, top–quality hardware configuration and a significantly customized Linux version. So, irrespective of what your web site is, or how many web site visitors you have, or even if there is a denial–of–service assault, our physical servers will remain up and your sites will stay online.
All our Linux shared website hosting packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s essential that you also build your own network architecture. That is the reason why we built a custom internal network in each one of our data center facilities. Relying on first–class Juniper switches and routers, our internal network allows for astoundingly fast data transfer rates and is completely redundant.
As a result, you will enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, no matter which hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not pleased with our services, or if you think that they are insufficient, or if you decide that you must have a Linux VPS web hosting packages instead of a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domain names even when you terminate your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours for a reply, you’re probably aware of how aggravating this can be, especially when your web site is at stake. That’s the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here for you and they’ll answer you in under 1 hour. And the best thing is that their average response time is below 20 minutes!